This kind of "incident" might be 1 in a hundred but the business ethic speaks volumes.
I have used them twice for my suit since I am currently interviewing for residency programs. I am a strong beliver in supporting local bussinesses even though they cost double the price of a cleaner 5 minutes away... Long story short they have lost my bussiness today. I was told 2 times by the owner I could bring things in by 8am and get them back the same day. I went in this morning already panicking because I completely forgot to bring it the day before and was told the earliest i could get it was tomorrow afternoon. I needed it for the morning. I told them what the owner had said in the past and was told they do not do that... Found a new cleaner for half the price, quicker service, and from what I see better quality. Don't say one thing to a customer and then take it back....
I took a suit to be cleaned here. They lost my dress shirt and also my suit hanger. I've been dealing with them for over 3 weeks now. With how they've handled the situation in my opinion they have no idea how to uphold the value they claim to give to their customers. They haven't accepted responsibility for the mistake and haven't offered to reimburse me for it.
Peters Dry Cleaners is a US Laundry based in Greendale, Wisconsin. Peters Dry Cleaners is located at 5094 W College Ave, Greendale, WI 53129, USA.
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